Terms

Who you are agreeing with

underway is operated by Personal Works Ltd, registered in England and Wales. These terms are governed by the law of England and Wales. Contact: rich@personalworks.co.

Your work stays yours

You own everything you record and everything underway assembles from it. We claim no ownership of your footage, your transcripts or your episodes, and we will not publish, license or reuse them.

You grant us only the permission needed to run the service: storing your recordings where you have asked us to, and passing audio and text to the processors named in our privacy policy so the app can transcribe and assemble them.

Your account

You need an account to use underway, you must be 18 or over, and you are responsible for what happens under it. One account is for one person — not a team sharing a login.

What you record

You are responsible for the content of your episodes. Do not record people who have not agreed to be filmed, do not capture screens showing other people’s private information, and do not use underway for anything unlawful. We may suspend an account being used to harm others.

Paying, and stopping

Paid plans are billed in advance for the period you choose. You can cancel any time, self-serve, without emailing anyone; you keep access until the end of the period you have paid for, and we do not refund part-periods unless the law requires it.

If your subscription lapses, your recordings remain on your device and stay downloadable. Paying is for the processing, never for access to your own material.

What the AI does and does not do

underway edits — it cuts what you said, in the order you said it. It does not write words for you to speak, invent events, or reorder your answers to change their meaning. Automated transcription and assembly are imperfect, so review an episode before you post it. What you publish is your decision and your responsibility.

No guarantees, and limits

The service is provided as is. We aim to keep it running and your data safe, but we cannot guarantee uninterrupted availability, and you should keep your own copies of footage that matters to you.

To the extent the law allows, our total liability to you is limited to what you paid us in the twelve months before the claim. Nothing here limits liability for death, personal injury, or fraud, and if you are a consumer your statutory rights are unaffected.

Changes and ending

We may update these terms; if a change matters, we will tell you in the app before it takes effect. You can stop using underway at any time. We may close an account that breaks these terms, and will give you a chance to export your work first unless the law prevents it.