Directory · Building Underway · S1 · Episode 42

S1 · Episode 42

Underway nudges inside Slack

filmed 21 September 2026 · 6:35

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I finally got Underway installed and integrated into Slack, so it nudges you in the channel you already work in and asks whether something is worth an episode. I walked through yesterday's bugs on screen: a nudge that said something landed in my WhatsApp community and then said it had no record of it, and an expand that gave me a wall of text no one would read. Then I tried it live, clicked tell me more on the seven day X pixel nudge, and got nothing back about it. WhatsApp is still waiting on a number and business verification, and I'm going back to the drawing board on the Slack replies after this.

The episode, in writing

by Richard Lovatt · from the episode above, checked against what was said

We're back, episode 42, and we're still in Vegas. The time difference is like eight hours. I woke up at 3.30am this morning, my fiance woke up at like 1.30 or something, so we've been awake for so long it feels like I had a whole day.

One thing I think I was speaking about on the last episode, I finally got it installed and integrated. I'm still waiting on WhatsApp, but what we did do is get it installed into Slack. I can't believe I didn't get around to it until recently, Slack being a major one. But I do want to show you guys how it works. It's really simple. You install it into any kind of project or channel that you're working on and you can talk to it, and it's going to talk to you based on things that have been done. Best way to show you that is to show you Slack.

It's quite cool because I can actually show you here how it started. I installed it and what bugs were there, how it didn't really work. So you can see here how it didn't really work. It said this came unprompted, it said something landed, posted to your what community, who filmed tonight, Sunday, keep it for your next episode, I'll talk about it now.

So the idea is you're in Slack most of the time, or maybe you're in WhatsApp, whatever you communicate often with your teams if you have teams, and it notifies you in there, so it's kind of less friction. And it will tell you what it's just read, what you've just done, something just happened. I don't want it to be annoying but I want it to nudge you and be like, hey, do you want to talk about this now, because you can create a quick episode how you feel, what happened, or do we want to leave it for later.

You can see the first three answers were keep it, talk now, or leave it, and I didn't click any of them. I just thought, what do you mean something landed in what, because it just didn't make sense to me. I know nothing landed in what. So I asked it, and I said to it, look, I don't actually have that on record, there's no note here about anything landing in what and I can't see what I might have said. It was just funny to me how it said landed, something posted to your what community, and then in the same sentence a bit later it says I don't have that on record. So there's some kind of gap, there was a bug there, we figured that out.

Then we moved on to the next bug, which was this message came through. Since your last episode you've shipped underway commit records. It said underway WhatsApp templates are named, underway commit recorded five more, worth one reply with what it's about or not today. And I think I clicked expand or something and it gave me this wall of text, and it's like, no one's going to read that, it's too much. It needs to be condensed, it needs to be referenced, contextual. So I went back and forth, and now we're here. So we're going to see it live in action.

It messaged me a couple of hours ago. Since your last episode you've shipped wire Lucian's four, seven day x pixel, the chat ship line reads as English, and WhatsApp templates are named. Worth an episode, so it's about or not today. So now it says, film it, tell me more. It's quite brief, and then, not today.

The big thing here is this wire Lucian's four seven day x pixel, I think I said before, the guy at X who's helping with the ads, we're setting up the ads, and I set them up with a one day pixel, and he's told me in an email we need to move to seven day. So it's picked that up from the emails. If I say tell me more we can see what it says.

This might not even work, guys, this is live in action. I click tell me more and it hasn't even. One thing I always think with these changes you make, I'm all about communication, my normal day to day marketing sales, it's all about communication, business success is drived on communication. And with this I'm always telling the AI, if you are thinking, if something's processing or doing something, but you're not telling the person highlighting clearly what's going on at the time, they will assume something's broken. So with this, when I click tell me more, you see how it was delayed, so no doubt I'll make sure I add some kind of contextual tab that says, hey, process in thinking.

So it says, since you left this episode in your record, what could be an episode, so the ship nudge takes the lander's line, the ship nudge ends with a tail, say a number. So this is kind of a cool thing about Underway, I'm just showing you live, I'm literally just trying it out right now, and I can already see the first nudge it told me about was wire Lucians for 7dxPixel. I said tell me more and it gave me nothing about that.

So I think after this video I'm going to have to go back to the drawing board and see if we can figure this bit out. Whilst we're waiting here, WhatsApp is a bit harder because you've got to buy a number, you've got to verify against a business, A2P, you've got to verify certain automatic messages that go out, so they're templated messages that has to be accepted. WhatsApp has different rules, so if WhatsApp is going to message you first it has to be strictly a templated accepted message, but if the founder messages you first it's just an open phone conversation. I can't lock that up from here yet.

I could just click on today's answers and literally ask the record, but I want the ability to do that in Slack and in WhatsApp. So this is just a verification that this stuff is happening in real time and I'm just working on it as we go.

So let's stop sharing, and goodbye.

Read the transcript

We're back ladies and gents Episode 42 and we're still in Vegas And guess what Time difference is like eight hours I woke up at 3 30 AM this morning My fiance woke up at like 1 30 or something So we've been awake for so long It feels like I had a whole day But one thing I think I was speaking about this on the last episode And I finally got it installed and integrated And I'm still waiting on WhatsApp But what we did do is get it installed into Slack I can't believe I didn't think I do remember I thought of this one before At the start Slack being a major one I just can't believe I didn't really get around to it until recently But I do want to show you guys how it works It's really simple And you install it into any kind of project or channel that you're working on And you can talk to it And it's going to talk to you based on things that have been done Best way to show you that is to show you Slack Hopefully I don't see my screen here gents Hopefully there's nothing So it's quite cool because I can actually show you here how it started I installed it and what bugs were there how it didn't really work I'm trying to explain this I mean I don't even I can't even tell you This was yesterday I can't even tell you But yeah so you can see here how it didn't really work It said this came unprompted It said something landed Posted to your what community Who filmed tonight Sunday Keep it for your next episode I'll talk about it now So the idea is you're in Slack most of the time or maybe you're in WhatsApp Whatever you communicate often often with your teams if you have teams And it notifies you in there so it's kind of less friction And it will tell you what it's just read what you've just done something just happened I don't want it to be annoying but I want it to nudge you and be like hey do you want to talk about this now because you can create a quick episode how you feel what happened or do we want to leave it for later And you can see the first three answers were keep it because this is what I've changed You've got keep it talk now or leave it And I think I didn't click any of them I just thought what do you mean something landed in what Because it just didn't make sense to me Number one I know nothing landed in what So I asked it and then I said to it look I don't actually have that on record There's no note here about anything landing in what and I can't see what I might have said No sorry this is what it said back to me It's quite confusing because the same logo is on each right But it was just funny to me how it said landed something posted to your what community And then in the same sentence a bit later it says I don't have that on record right So there's some kind of gap There was a bug there We figured that out So then we moved on to the next bug which was this message came through Since your last episode you've shipped underway commit records So it's kind of like all these different notes and numbers which is confusing But it said underway WhatsApp templates are named And underway commit record recorded five more Worth one reply with what it's about or not today And I think I said I think I clicked like expand it or something and it gave me this wall of text And it's like no one's going to read that It's too much Like it needs to be condensed It needs to be referenced contextual So I went back and forth And now we're here So we're going to see it live in action So it messaged me a couple of hours ago Since your last episode you've shipped wire Lucian's four days sorry four seven day x pixel The chat ship line reads as English and WhatsApp templates are named Worth an episode So it's about or not today So now it says film it right Tell me more So like because it's quite brief right And then not today And the big thing here is this wire Lucian's four seven day x pixel is I think I said before the guy at X who's helping with the ads We're setting up the ads And I set them up with a one day pixel And he's told me in an email we need to move to seven day So it's picked that up from the emails right So if I say tell me more we can see what it says And look this might not even work guys This is live in action So I click tell me more and it hasn't even I wonder One thing I always think with these changes you make is oh see it's told me now is I'm all about communication My normal day to day marketing sales it's all about communication Business success is drived on communication And with this I'm always telling the AI like if you are thinking if something's processing or doing something but you're not telling the person highlighting clearly what's going on at the time they will assume something's broken So with this when I click tell me more you see how it was delayed So no doubt I'll make sure I add some kind of contextual tab that says hey process in thinking So it says since you left this episode in your record what could be an episode So the ship nudge takes the lander's line the ship nudge ends with a tail Say a number So this is kind of a cool thing about Underway is like I'm just showing you in live I'm literally just trying it out right now and I can already see like the first nudge it told me about was why are Lucians for 7dxPixel I said tell me more and it gave me nothing about that So we'll just ask it oh shit Let's just do this So I think you know after this video I'm gonna have to go back to the drawing board and see if we can figure this bit out And whilst we're waiting here WhatsApp is a bit harder because you've got to buy a number you've got to verify against a business A2P you've got to verify certain automatic messages that go out so they're templated messages that has to be accepted WhatsApp has kind of different rules so that it's like if WhatsApp is going to message you first it has to be strictly a templated accepted message But if the founder messages you first it's just an open phone conversation right I can't lock that up from here yet ask them all on today Okay so look we're gonna have to go back to it It is correct I could just click on today answers and literally ask the record but I want the ability to do that in Slack and in WhatsApp So this is just a verification that this stuff is happening in real time and I'm just working on it as we go So let's stop sharing and goodbye

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Underway nudges inside Slack · Building Underway